FAQ

Clear answers, tailored to Quebec, for Yarbo, installation and our services (security, cameras, alarm).

Yarbo — Frequently Asked Questions

Does Yarbo actually work in Quebec winters?
Yes. Yarbo is designed for Nordic conditions and can operate even in extreme cold. Performance depends on the type of snow, the terrain, and proper calibration. Professional installation is extremely helpful for this.
What happens during a storm?
Yarbo can be programmed to work at the optimal time (e.g., several short passes). In a storm, the advantage lies precisely in its autonomy: you avoid the chore at the worst possible moment. For best results, the settings are adjusted to your driveway and snow conditions.
What if it gets stuck or hits an obstacle?
The robot detects obstacles, avoids them, and adjusts its trajectory. If an unusual situation arises, you receive a notification. During installation, the mapping is optimized to minimize risk zones.
Is it safe for children and animals?
Yes. Yarbo incorporates safety mechanisms (stop in case of lift/tilt, obstacle detection). As with any motorized equipment, we recommend best practices: defined zones, initial supervision, and adjustments adapted to the terrain.
Does Yarbo need to be stored inside?
Not mandatory. The system is designed for outdoor use. A shelter (optional) may be useful depending on the location, but it is not required. The important thing is a suitable station location and a clean installation.
How does the charging process work?
The robot automatically returns to its charging station. It manages its work cycles according to the battery life and schedule you define in the application.

Installation, demo & service in Quebec

Why is a professional installation important?
Because performance depends primarily on calibration and mapping: RTK positioning, zones, slopes, obstacles, trajectories, and seasonal adjustments. A proper setup avoids 80% of problems and maximizes battery life.
Do you offer a home demonstration?
Yes. Depending on your region, the demo may be free or offered with conditions. The goal: to show you Yarbo in a real-world setting, answer your questions, and confirm that your land is compatible.
How does the reservation deposit work?
To reserve an installation slot, a deposit may be required. This is usually credited to the final price when the purchase is confirmed. Exact details are provided before payment.
Do you install everywhere in Quebec?
Yes, depending on the distance and availability. For more remote areas, travel fees may apply. Tell us your city and availability: we'll suggest the best option for you.

Cameras, security & alarm systems

Do you install surveillance cameras and alarm systems?
Yes. We recommend reliable solutions tailored to your home (Wi-Fi, PoE, indoor/outdoor) and we can handle the complete installation, configuration and optimization (zones, alerts, mobile access).
Can I buy the product and request installation later?
Yes. You can buy now and book the installation later. We can also guide you over the phone for a DIY installation, depending on the product and your comfort level.

Need help choosing the right configuration?

Tell us your city, your terrain type, and what you want to automate (snow, lawn, leaves, security). We'll get back to you quickly and suggest the best option.

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